Refund Policy
Refund Policy
At Blinkit-AI, we strive to provide the best AI-powered solutions to our users. If you are not completely satisfied with your purchase, please review our refund policy below.
Refund Policy for Blinkit-AI
Effective Date: 31 December 2024
Blinkit-AI (“we,” “our,” or “us”), operated by Blinkit Private Limited, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (www.blinkit-ai.com) and services.
1. Subscription & Digital Services
Since our services are digital and AI-powered, all purchases are considered final. However, we may offer refunds under the following conditions:
1.1 Technical Issues:
If you experience a system malfunction or are unable to access core features due to a technical error on our end, we will investigate the issue and may offer a partial or full refund.
1.2 Duplicate Charges:
If you have been accidentally charged more than once for the same service, we will process a refund for the duplicate transaction.
2. Refund Eligibility
To be eligible for a refund, you must:
- Submit a refund request within 7 days of purchase.
- Provide a valid reason with relevant evidence (e.g., screenshots, error messages).
- Ensure that the issue is not caused by third-party integrations, incorrect usage, or lack of compatibility with your system.
3. Non-Refundable Items
Refunds will not be issued in the following cases:
- Change of mind or dissatisfaction due to preference.
- Failure to use the service within the subscription period.
- Partial usage of AI credits or monthly plans.
- Any issues caused by third-party applications or user-side configurations.
4. Cancellation Policy
- You may cancel your subscription at any time, but the cancellation will be effective at the end of your current billing cycle.
- No pro-rated refunds are provided for unused time in a subscription period.
5. How to Request a Refund
To request a refund, please email us at connect@blinkit-ai.com with the subject line "Refund Request – [Your Order ID]". Our support team will review your request and respond within 3-5 business days.
6. Policy Updates
Blinkit-AI reserves the right to modify this refund policy at any time. Any changes will be updated on our website.
If you have any questions, feel free to reach out to us at connect@blinkit-ai.com.
7. Contact Us
If you have any questions or concerns about this Policy, contact us at:
Blinkit Private Limited
Email: [email protected]
Address: 1042/2, Vistar Colony, Makanpur Indirapuram, Ghaziabad, Uttar Pradesh, India - 201012
Thank you for trusting Blinkit-AI with your data.